UBI Documents Deadline – The South African Social Security Agency (SASSA) has issued a final and urgent reminder to all Social Relief of Distress (SRD) grant beneficiaries to submit their Universal Basic Income (UBI) documents before June 30, 2025. Failure to do so will result in immediate suspension of SRD payments from July 2025. This reevaluation process is part of a larger effort by SASSA to ensure that only eligible applicants continue receiving monthly grants. The SRD grant, introduced as a lifeline during COVID-19 and now part of South Africa’s broader income support agenda, currently benefits millions. However, with recent cases of ineligible individuals exploiting the system, SASSA has tightened its verification protocols. Beneficiaries are now being asked to reconfirm their eligibility by uploading updated UBI-related documents via the official SASSA channels. The deadline of June 30, 2025, is non-negotiable. The agency has also warned that no extensions will be given, and beneficiaries who fail to comply will be disqualified automatically. Many citizens have already received SMS or WhatsApp notifications regarding this requirement. If you haven’t, it’s advised to still verify your status immediately to avoid any disruptions. The verification is quick but must be completed using accurate and up-to-date information. This article provides everything you need to know, including step-by-step procedures, document requirements, and what to do if you’re at risk of being cut off.
UBI Documents Deadline : Who Needs to Reverify?
If you are receiving SRD grants under UBI and received a notice from SASSA, or if you haven’t submitted documents in the past 6 months, you must reverify now.
- All existing SRD recipients under the UBI category.
- Anyone who received an SMS, email, or WhatsApp notification from SASSA.
- Beneficiaries whose documents have expired or are incomplete.
- Those whose income sources may have changed recently.
- Applicants under appeal review or conditional approval.
UBI Documents Deadline : Risk Factors That Could Lead to Suspension
Even if you haven’t been notified directly, you may still lose payments if you fall under these categories:
- Income now exceeds the R624 monthly threshold.
- Failure to provide proof of unemployment or financial hardship.
- No recent ID or bank statement uploads.
- Change of residential status or address not updated.
- Use of bank account not in applicant’s name.
- Unresolved fraud flag or identity mismatch.
Required UBI Documents Deadline
All documents must be clear, valid, and submitted in digital format through https://srd.sassa.gov.za/ or via the SASSA WhatsApp line at 082 046 8553.
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| Required Document Type | Purpose for Verification | Format Accepted | Must Be Recent |
|---|---|---|---|
| South African ID (Green/Smart) | To confirm citizenship and identity | JPG, PNG, PDF | Yes (Valid & Not Expired) |
| Proof of Residence | Confirms living address | Utility Bill, Lease | Yes (Last 3 Months) |
| Bank Statement (3 months) | Shows income status | PDF Only | Yes (Up to May 2025) |
| UIF Letter / Dismissal Proof | Confirms unemployment | PDF or Scanned Image | Yes |
| Affidavit of Need | Declares need for financial help | Signed & Stamped PDF | Yes |
| SARS Tax Status (If Applicable) | Income confirmation | Yes | |
| Mobile Number Confirmation | Verifies identity with OTP | Registered Cell Only | Yes |
UBI Documents Deadline : How to Submit Your Documents
SASSA has streamlined the submission process across multiple platforms. Beneficiaries can choose between online or mobile methods.
Online Submission via SASSA Website
The most secure and preferred method for uploading your UBI documents.
- Visit https://srd.sassa.gov.za/
- Click on the “Reconfirm Existing Application” option.
- Enter your ID Number and Mobile Number.
- Select the “Upload Documents” section.
- Submit all required documents listed above.
- Wait for SMS confirmation from SASSA.
Submission via WhatsApp
An alternative for people with limited internet access.
- Save 082 046 8553 to your contacts.
- Open WhatsApp and send “SRD Update”.
- Follow the prompt messages to provide your ID and reference number.
- Upload the documents when prompted (PDF or image).
- Receive confirmation message upon successful submission.
What Happens If You Miss the UBI Documents Deadline?
Failing to act before June 30, 2025, can cause a complete halt in grant payments starting July 1, 2025.
- Grant status will shift to “Declined – No UBI Verification”
- Payment queue will be removed.
- Appeals may take 4-8 weeks and may not guarantee reinstatement.
- You will need to reapply from scratch through the SRD application portal.
- Bank account will not receive any future disbursements until cleared.
Example of Suspended SRD Cases Due to Non-Compliance
| Province | Beneficiaries Affected | Reason for Suspension | Status |
|---|---|---|---|
| Gauteng | 21,400 | Expired ID Documents | Suspended |
| Western Cape | 18,900 | Bank Info Not Updated | Under Review |
| KwaZulu-Natal | 25,700 | Proof of Residence Missing | Suspended |
| Eastern Cape | 12,500 | No Unemployment Proof | Declined |
| Limpopo | 8,900 | Affidavit Not Submitted | Under Appeal |
| North West | 5,400 | Wrong Mobile Number | Declined |
| Free State | 3,800 | Double Income Detected | Suspended |
How to Know If You’re Safe
Check Your SRD Status
Even if you didn’t get a message, you can still manually verify your status.
- Go to https://srd.sassa.gov.za/sc19/status
- Enter your ID Number and Cell Number
- Look for the note under June 2025: “Pending UBI Verification”
If this message appears, you must act immediately.
What If You Recently Reapplied?
If you’ve recently submitted a new application in May or June 2025:
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- Your status will show “Application Received”.
- You should still upload updated UBI documents to avoid rejection.
- Use the same channels: website or WhatsApp line.
Common Mistakes to Avoid During Reverification
Document Submission Errors
- Submitting blurry or unreadable scans
- Uploading expired ID documents
- Not matching bank account name to ID
- Missing pages in bank statements
Mobile Number Mismatch
- Registering with a different number than your ID profile
- Losing access to your OTP number without updating SASSA
- Using someone else’s mobile number for communication
What to Do If You Are Already Suspended
Steps for Reinstatement
If your grant is already suspended due to missing UBI documents:
- Visit the SRD appeal page at https://srd.sassa.gov.za/appeals/
- Enter your ID and reference number
- Submit a new affidavit explaining why you missed the deadline
- Reupload required documents and wait for status change
How Long Does the Review Take?
Depending on the method used and the reason for delay:
| Submission Type | Review Time (Estimated) | Status Update Notification |
|---|---|---|
| Website Upload | 3–5 Business Days | SMS or Email |
| WhatsApp Upload | 5–7 Business Days | WhatsApp Message |
| Appeal Portal | 14–21 Business Days | Email with Appeal Verdict |
Department Contact Details
For support, assistance, or submission clarification, you may contact:
| Department | Contact Method | Details |
|---|---|---|
| SASSA Head Office | Phone | 0800 60 10 11 (Toll-Free) |
| SRD Help Centre | [email protected] | |
| WhatsApp Support | Mobile App | 082 046 8553 |
| Local SASSA Offices | Visit in-person | Find nearest branch on https://sassa.gov.za/ |
FAQs of UBI Documents
1. What is the deadline to submit UBI documents to SASSA?
June 30, 2025 is the final deadline. No extensions will be given.
2. Where can I upload my documents?
You can submit via https://srd.sassa.gov.za/ or WhatsApp at 082 046 8553.
3. What happens if I miss the deadline?
Your SRD payments will stop from July 1, 2025, and you may have to reapply.
4. Do I need to reverify if I didn’t get an SMS?
Yes, if your documents are outdated or missing, you must still upload them.
5. Can I reapply if my grant is suspended?
Yes, through the appeal portal or by reapplying on the SRD website with full documents.
